Refund Policy
Refund Policy
Eligible returns and exchanges
We accept returns of defective and non-defective new merchandise and accept exchanges. A non-defective item must be new, unused, and returned with its original packaging, tags, accessories, and included parts.
Thirty-day request window
Ask for authorization within 30 calendar days after delivery by emailing uwefomaluyo33@gmail.com. Include the order number, checkout email, reason, and photos or video for damage, defects, incorrect items, or missing parts.
Return by mail
Approved items are returned by mail. A free prepaid return label is included inside the package. We do not charge a restocking fee. After approval, we provide the correct return address and instructions; the General mailing address is not automatically the return destination.
Exchanges and refunds
Exchanges depend on review and available inventory. After a refund is approved, we process and initiate it to the original payment method within 10 days. Your bank, card issuer, or payment provider may need additional time to post the credit.
Consumer rights
Nothing in this policy limits rights that cannot be excluded under applicable law.